Skills & Competencies for Retail Store Detective
Retail Store Detective job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Retail Store Detective
Responsible for apprehension and prosecution of shoplifters and the prevention of theft.
JOB RESPONSIBILITIES for Retail Store Detective
Not a uniformed security guard or watchman.
Retail Store Detective SALARY RANGE
BASE 50%
$38,349
TOTAL 50%
$38,614
Job Level
A01
Job Code
SM15000250
Education/Degree
High School Diploma or Technical Certificate
Reports To
Manager or Head of a Unit/Department
Retail Store Detective Skills and Competencies List
6 hard skills or competencies (industry competencies) for Retail Store Detective
1
Industry Competency –
Retail Industry
Proficiency Level -1
Level 1 Behaviors
(General Familiarity)
Describes the application of upselling, cross-selling, and closing sales techniques in retail operations.
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Level 2 Behaviors
(Light Experience)
Conducts research on current and upcoming distribution channels tailored to a specific product category.
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Level 3 Behaviors
(Moderate Experience)
Analyzes consumer buying patterns and trends to predict product and service demands.
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Level 4 Behaviors
(Extensive Experience)
Creates and leverages KPIs to assess the effectiveness of retail sales strategies and promotional methods.
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Level 5 Behaviors
(Mastery)
Designs and executes customer segmentation and personalization techniques to deliver tailored marketing promotions.
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2
Industry Competency –
Retail Operations
Proficiency Level -1
Level 1 Behaviors
(General Familiarity)
Describes the techniques and methods used to ensure a smooth and efficient retail operation.
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Level 2 Behaviors
(Light Experience)
Collects data on product organization, signage, displays, and aesthetics to help evaluate customer experience.
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Level 3 Behaviors
(Moderate Experience)
Assesses future retail strategies and initiatives to confirm the necessary resources for achieving success.
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Level 4 Behaviors
(Extensive Experience)
Evaluates store layouts to identify ways of enhancing the physical arrangement of products.
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Level 5 Behaviors
(Mastery)
Champions a seamless customer experience across multiple channels covering different customer touchpoints.
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3
Retail Store Detective
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Retail Store Detective
Proficiency Level - 4
5
Competency for -
Retail Store Detective
Proficiency Level - 5
6 soft skills or competencies (core competencies) for Retail Store Detective
1
Core Competencies –
Attention to Detail
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Explains why attention to detail plays an important role in own function or unit.
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Level 2 Behaviors
(Light Experience)
Performs assigned responsibilities according to standard procedures and standards.
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Level 3 Behaviors
(Moderate Experience)
Implements a variety of cross-checking approaches and mechanisms.
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Level 4 Behaviors
(Extensive Experience)
Demonstrates expertise in quality assurance tools, techniques, and standards.
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Level 5 Behaviors
(Mastery)
Designs techniques for measuring the cost and impact of errors.
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2
Core Competencies –
Honesty And Integrity
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes typical examples of ethical and unethical behaviors inside and outside the office.
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Level 2 Behaviors
(Light Experience)
Conducts one's responsibilities according to operating values and processes.
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Level 3 Behaviors
(Moderate Experience)
Communicates organizational ethics, values, and codes of conduct to others.
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Level 4 Behaviors
(Extensive Experience)
Coaches others to behave based on accepted business and ethical codes.
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Level 5 Behaviors
(Mastery)
Establishes standards and programs to drive a continuous improvement in honesty and integrity.
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3
Retail Store Detective
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Retail Store Detective
Proficiency Level - 4
5
Competency for -
Retail Store Detective
Proficiency Level - 5
Summary of Retail Store Detective skills and competencies
There are 6 hard skills for Retail Store Detective, Retail Industry, Retail Operations, Loss Prevention in Retail, etc.
0 general skills for Retail Store Detective.
6 soft skills for Retail Store Detective, Attention to Detail, Honesty And Integrity, Confidentiality, etc.
While the list totals 12 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Retail Store Detective, he or she needs to be proficient in Attention to Detail, be proficient in Honesty And Integrity, and be proficient in Confidentiality.
0 general skills for Retail Store Detective.
6 soft skills for Retail Store Detective, Attention to Detail, Honesty And Integrity, Confidentiality, etc.
While the list totals 12 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Retail Store Detective, he or she needs to be proficient in Attention to Detail, be proficient in Honesty And Integrity, and be proficient in Confidentiality.
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